We welcome inquiries regarding our digital puzzle entertainment services. At Triotiletap, we are dedicated to providing clear, responsive, and professional communication for all our users.
General Inquiries and Support
For questions concerning your account, access to your digital library, or assistance with the functionality of our puzzle applications, please contact our support team. We strive to process all inquiries in a timely manner.
Email: connect@triotiletap.com
Telephone: +64 43848868
Operating Hours: Monday – Friday, 09:00 – 17:00 (NZST)
Registered Office
Our administrative and operational headquarters are located in Wellington, New Zealand. Please direct any formal correspondence to the address below:
Triotiletap
Floor 3, 45 Courtenay Place
Te Aro, Wellington 6011
New Zealand
Digital Content Access & Operational Queries
As a provider of digital content, we maintain comprehensive internal protocols to ensure the consistent delivery of our products. Should you experience any difficulty in accessing your purchased content, please reach out to us directly with your order reference number and a clear description of the issue.
Legal and Regulatory Compliance
Triotiletap operates in accordance with the consumer protection frameworks established in New Zealand and the European Economic Area (EEA). Our policies, including those related to the provision of digital services and the limitations of withdrawal rights for digital content, are defined in our [Terms of Service].
We are committed to maintaining the integrity of our digital distribution systems and addressing customer queries with transparency and professional diligence.